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Frequently Asked Questions

CSafe offers end user training to airlines, forwarders and shippers. See the EQUiP Accreditation Program page.

The RKN was the first FAA-approved active compressor-driven air cargo container for pallet-sized shipments. The container also has approvals from EASA, Transport Canada as well as from Israel, Ireland and Hong Kong.

Yes. The “C” references centigrade temperature which is one of the key cold chain requirements, and Safe indicates that the centigrade temperature will be safely maintained throughout the shipment.

CSafe is a joint venture formed by AmSafe and AcuTemp to leverage the technology and strengths of AmSafe in the air transportation market and AcuTemp’s expertise in thermal technology solutions for meeting the transportation needs of the cold chain market. C-Safe is now the center of excellence in cold chain packaging for air transportation solutions to the cold chain market.

Yes. Many of our partners lease the CSafe container on trip leases off a master lease agreement they have directly with CSafe. See Lease Options for more info.

There is a large inventory of RKNs available to meet the market demand for both the air transport industry and pharmaceutical/bioscience markets.

Well over 100 RKNs are now in service. FAA certification was received in October 2007 and the unit’s performance has exceeded expectations with thousands of successful shipments completed.

CSafe is the source of supply for the lease and/or purchase of the RKN. The CSafe Business Development Team works directly with the air transportation market in understanding their cold chain requirements. AcuTemp also works directly with the pharmaceutical and bioscience market to understand their cold chain requirements.

Yes, the RKN can be leased or purchased from CSafe. Pricing and the terms of the lease are available by contacting info@csafellc.com.

Service centers are available on a global basis to provide required maintenance and repair.  A list of service providers can be found here.

The AcuTemp RKN can operate in ambient temperatures or extremes from -30°C to +49°C.

The RKN is manufactured in the United States at our main production facility as well as our UK facility.

The RKN does not use dry ice. The RKN utilizes compressor-driven cooling technology and also has heating capabilities to prevent freezing products at high altitudes or in extremely cold ambient environments.

No, the RKN has heating capabilities to prevent the payload from freezing. In fact, the RKN will maintain payload temperatures even in ambient temperatures as cold as -30°C.

The RKN will operate over 100 hours on battery power in a 22°C ambient environment.

Temperature range is user selectable from +4°C (39.2°F) to +25°C (77.0°F).

The RKN container does not have any hazmat implications or impact.

Yes, customer specific protocols can be tested by independent facilities at additional cost to the customer.

There are multiple testing organizations available to provide required testing and names and contact information can be provided at info@csafellc.com.

Extensive testing was done during the development of the RKN along with independent third party testing. The testing covered thermal performance as well as structural and handling performance. Detailed test data results are available by contacting info@csafellc.com.

Airlines, air cargo and freight forwarding companies provide logistical services; pharma/bioscience companies who lease or purchase the RKN directly provide or outsource the logistical services, usually with the help of a freight forwarder.

The RKN has a tare weight of 1,425 lb (646 kg); maximum allowable gross weight of  the container loaded is 3,500 lb (944 kg).

The size of the payload is 50.3 in H x 50.1 in W x 48 in L (127.8 cm x 127.3 cm x 121.9 cm).

The RKN cannot currently be flown on the upper deck of the aircraft.

The RKN is FAA certified to be flown in the lower deck of all wide-bodied aircraft.